Affordance-Based Design Process

Customer expectations are changing. Customers expect brands to deliver service and value in any channel, irrespective of the channel or what kind of industry or product your brand represents. As customer expectations change, a new commercial...

This module contains a step-by-step guide to framing and describing an existing business model for overview, optimisation and...

The business analysis offers you an overview of your organisation's digital maturity, opportunities and threats in the market.

The field of strategy has evolved substantially in the past twenty-five years. Firms have learned to analyse their competitive environment, define their position, develop competitive and corporate advantages and understand better how to sustain advantage in...